“We had meeting after meeting, year after year on how we could get our arms around our claims costs and the negative effects it was having company-wide. We hired Odyssey Comp Partners and now our workers’ comp program is a strength of our company”
K.M- HR Director
Problem
A western Minnesota hospital was having issues with lost time claims. These claims were driving up their experience mod up, causing premiums to climb to an all-time high. Employee morale was deteriorating as more employees had to pick up extra shifts. All the metrics were trending in a negative direction. Management feared the snowball effect and was looking for direction.
Solution
Odyssey Comp Partners provided the staff with a reporting and tracking process that provided accountability. An improved process for return to work streamlined communication and closed the gaps that were causing excess lost work days. Several training sessions for staff doctors provided the educational background that allowed the treating physicians to better communicate work restrictions. Trust between the facility and the physicians was restored and outcomes moved from marginal to optimal.
Results
The hospital has reduced their experience mod from a high of 1.55 to an all-time low of .84 presently. Premiums are down over $150,000/yr which has assisted the budget due to health insurance premium costs. Lost time days which were over 100 per year are now down to less than 10 lost days per year. This has had a huge impact on employee morale as well.
Budget Crisis